The practical bits
Shipping & returns.
The short version: we want you to feel good about your order, before and after it leaves our hands.
Free over ₹5,000
Ground shipping is complimentary once your kit clears the threshold.
1–2 day dispatch
Orders leave our Zirakpur store within one or two business days.
30-day returns
Try it on your kind of day. Send it back if it does not belong.
Open-ended warranty
Well-loved gear with a real problem still has a path back to us.
Shipping
Orders leave our store in 1–2 business days. Ground shipping is ₹149, or free when your order reaches ₹5,000. Store pickup is always welcome.
Returns
Try your gear at home or on a gentle first outing. If it is not right, send it back within 30 days in original condition for a full refund. Email thecampventure@gmail.com to start a return.